Return Policy

We want you to love every product you receive from La Petite Chef. Because our tallow goods are handmade in small batches and are personal care products, we have a few guidelines in place to ensure safety and fairness for everyone.

Returns & Exchanges

We accept returns on unopened, unused products within 30 days of the delivery date. To be eligible for a return:

• The product must be in its original, sealed condition
• The product must not have been opened or used
• You must have proof of purchase (order confirmation email)

How to Initiate a Return

To start a return, please contact us at sophiesmith@lapetitchefcuisine.com within 30 days of receiving your order. Include:

• Your name and order details
• The item(s) you'd like to return
• The reason for the return

We'll respond within 1–2 business days with return instructions. Please do not ship items back before contacting us.

Refunds

Once we receive and inspect your returned item, we will notify you by email. If your return is approved, a refund will be issued to your original payment method within 5–10 business days.

Original shipping charges are non-refundable. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, we will make it right — no questions asked. Please contact us within 7 days of delivery with:

• A description of the issue
• Photos of the damaged or incorrect item

We will send a replacement or issue a full refund at no cost to you, including return shipping if applicable.

Private Chef Services

Booking deposits and service fees are subject to our individual service agreements. Please review your booking confirmation for cancellation and refund terms specific to your experience. Generally:

• Cancellations made more than 72 hours before the event may receive a full deposit refund
• Cancellations within 72 hours may forfeit the deposit
• All specific terms are outlined in your service agreement

Non-Returnable Items

The following items are not eligible for return:

• Opened or used personal care products
• Products purchased on sale or at a discount (unless defective)
• Gift cards

Questions?

We're a small, passionate operation and we genuinely want you to be happy with your purchase. If something isn't right, please reach out — we'll do our best to make it right.

La Petite Chef
Summit County, Colorado
sophiesmith@lapetitchefcuisine.com